Quality Management systems

Introduction According to Larry English, the principles and strategies for information quality management have been in existence for decades. Any quality management process begins and ends with the consumers. Advertising We will write a custom essay sample on Quality Management systems specifically for you for only $16.05 $11/page Learn More It starts with understanding consumers’ needs for the product, initiating quality parameters to attain them and culminates with assessing whether consumers’ requirements are attained (English, 2004). I will discuss how quality management systems are used to improve the quality of a product/service and satisfy customer needs. I will evaluate how the Toyota Motor Corporation has employed quality management systems to improve the quality of their Corolla products. I will also talk about how the Australian Airline use its modern mobile messaging system to provide quality services to passengers at affordabl e prices. Quality management system used by Toyota Motor Corporation The Toyota Motor Corporation is the biggest car producer in Japan. It has been the largest automobile producer in the world since 2004 (Leney, 2004). Since 1999, Toyota has made aggressive marketing campaigns to encroach into the European Market (Bodevin 2010). The company hired European designers to develop cars that matched the needs customers from Europe (Vries 2001). Toyota also aimed to expand its production capacity in Europe. For example, it launched two new manufacturing plants in 2004: the Polish plant for manufacturing manual transmissions for Avensis, Corolla and Yaris; and the Valenciennes plant in France for producing Yaris. In 2002, the company set up Toyota Motor Manufacturing Turkey, to produce Corolla sedans for export purposes (Prebil 2010). Toyota Corolla has many competitive advantages when compared to other automobile competitors. For example, the 1998 Corolla model offered superior power with admirable economy, a comfy interior and reliability. The current model is evolutionary, fixing shortfalls without reducing Corolla’s strengths. For instance, it is now easier to handle Corolla S than the previous Corolla LE model because it offers a well-cushioned ride. The poor air condition system has been enhanced especially in the 2004 models compared to the 2003 generations. Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The interior space has been enlarged to accommodate five passengers comfortably. In addition, the current model has a superior acceleration with an automatic transmission. The gas mileage is also very efficient (about 38 for highway and 29 when driving in the city). Even the small irritations seen in previous Corolla have been rectified. For instance, the fragile-feeling door handles have been swapped with pull and it opens handles to enable people with glo ves or bigger hands open the door easily. Moreover, the exterior of the Corolla S model has been upgraded with a European-bulbous appearance. The back has smart tail-lights with assimilated amber turn indicators for safety (Zatz, 2008) The S model has a superior rpm range when compared to other competitors. The model has an efficiently-designed pedal-to-fuel curve that makes Corolla stronger even in city traffic. In addition, the engine is not extremely noisy under hard acceleration. Generally, the S model is easier to handle than other cars. Majority of drivers will discover that Corolla S will swiftly attend to their needs. The S model feels lively and fast even if the tires appear to complain under stress (Zatz, 2008). Quality management system in Australian airline Quality management system is a combination of work ethics and practices for enhancing passenger safety and upgrading boarding services in aviation industry (Smith, 2002). For example, Australian airline has upgraded its mobile messaging system to provide quality services at affordable prices (Mulholland, 2005). The airline has launched an SMS-based boarding pass and also installed novel self-service check-in reception desks at airports to provide customers with an efficient and swift check-in services. Under this new system, all passengers receive their flight pass via email or text messages. For those passengers who do not have check-in luggage, they immediately board the plane using the pass sent to them through email or SMS. Passengers are also allowed to select their preferred seats at the check-in reception desk. The entire process takes about 13 seconds for each passenger, compared to the previous process which took over 60 seconds (Milojkovic, 2011).Advertising We will write a custom essay sample on Quality Management systems specifically for you for only $16.05 $11/page Learn More The major aspect of this messaging system is the novel scanning technology t hat scrutinizes the text message conveyed to a passenger’s cell phone via the boarding code SMS platform. The new mobile messaging system is able to analyze a message transmitted to any type of cell phone, including smartphones. This represents a major technological advancement that has enabled Australian airline to issue boarding passes for all passengers. As a result, the airline recorded over 9% increase in the volume of passengers who used this service (Smith, 2002). It is worth to note that both Toyota Motor Corporation and Australian airline have integrated quality management systems in their operations to improve the quality of their products and services respectively. These efforts mirror David Garvin’s eight dimensions of quality which he observes that consumers have diverse opinions on quality compared to that of a producer. Garvin defines quality in relation to costs and prices. He states that a quality product (service) is one that offers performance, rel iability and serviceability at an affordable price (Das 2007). As noted above, safety management systems play crucial role in any airline operations. Experience has revealed that quality management systems enhance productivity of any organization. Given the current economic status and stiff competition in the global market, it is paramount that top-level management and employees play active roles in implementing quality management systems to provide superior products/services to meet customer needs. Reference Bodevin, L 2010, ‘While Detroit Slept: Toyota Invaded the American Car Market’, http://www.mcafee.cc/Classes/BEM106/Papers/UTexas/351/Toyota.pdf Das, S 2007, ‘Quest for Quality: Thoughts, Ideas, Concepts, Views on Quality and Process Improvement in the Information technology’, http://processandqualityimprovement.blogspot.com/2007/08/david-garvin.htmlAdvertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More English, L 2004, putting Quality Process in Place to Exploit Technology. DataFlux Corporation, Cary, NC. Leney, A 2004, ‘Vehicle Recycling on South Tawara’, http://www.sprep.org/att/IRC/eCOPIES/countries/kiribati/99.pdf Milojkovic, D 2011, ‘Australian airline introduces SMS boarding passes’, http://www.routomessaging.com/Blog/Entry/106-australian-airline- introduces-smsboarding-passes.pmx Mulholland, K 2005, ‘Aerospace Standard’, Http://www.sae.org Prebil, S 2010, ‘The international expansion of a company into a foreign market’, http://www.iei.liu.se/fek/723g10/upload-presentation-for assignment3/1.226756/723G10_IB_Assignment_03_Task_02_Group_01_Pape pdf Smith, M 2002, ‘Safety Management Systems: What’s in it for you’, http://www.casa.gov.au Vries, W 2001, ‘Performance, quality, Management’, http://unstats.un.org/unsd/methods/statorg/Workshops/KualaLumpur/01_Perfom nce_Indicators_Paper.PDF Zatz, D 2008, ‘Introduction: 2004 Toyota Corolla Reviews’, http://www.corolland.com/corolla/review-2004.html This essay on Quality Management systems was written and submitted by user Alayna Bonner to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here. Quality Management Systems

College Board Sample ACT Essay

College Board Sample ACT EssayWhat is a college board sample ACT essay? It is one of the most effective ways to get some direct feedback on your essay. This will let the college faculty member to see how you are spelling and writing the paper, what you understand and how you structure the essay.An ACT board is a sample essay that will tell you how you will stand if you get that high mark. You will need to do this ACT essay practice as often as possible because it will give you an idea on how good or bad you can do.Students will use these to practice the skill of composition as they write and spell correctly and well written students will win almost every time in an essay because the board shows exactly how much effort it takes to prepare for the assignment. Students cannot really guess at how good or bad they are. All they can do is look at the board and see their score.Schools' curriculum will require students to do these essays. The college board will indicate how well you did in t he essay. This can be good or bad for you, depending on how well you did.Sometimes students have been lazy and written essays they have barely read, and only looked up for it when they get the college board sample. It is a great feeling to know that you did your homework and that you prepared well for the test, knowing that it will not be too hard for you to pass.New students will not need to use a board but need to work on their essay for the semester. Just use your ACT essay study guide. Write out your essay and practice it at home.But new students also need to get advice from professors and friends about how to practiceon the board so that they get all the practice they need. They should read the sample to figure out how to structure the essay, what to use for examples, and what to expect.Essay boards are the way to go when a student needs help with the college essay. If you feel like you are not reading and writing your essay well, then I suggest that you spend some time practic ing, so that you are familiar with what is required for the ACT essay.

Order Up! Professor Ramos Blog

Order Up! Gracen Slover ENGL 101 26 June 2019 Order Up! For many months now Ive been working at American Road Trip Bar Grill. When I first got the job I worked as a hostess, until I began to want to move up and help out more in the kitchen. I worked my butt off and tried to do my absolute best and improve everyday. I hoped that a manager would notice how hard I worked, and it paid off. After about 6 months I was promoted to food running and to a to-go specialist when the position was needed. It was difficult starting off, but in the end it all worked out great. I was trained to be a food runner a few months ago by a co-worker at the time, McKenzie. We were friends before my training because I had been working there for many months prior. Since she was only a couple years older than me, we became good friends working together. Mckenzie was the food runner before me, but quit in order to work as a babysitter instead. She was very sweet, quiet, and soft-spoken, but as soon as she felt comfortable, she could talk to you for hours. Her features were very kind and gave off a gentle vibe, like she was never thinking anything negative; she always looked really happy. Any time I would get stressed out or overwhelmed throughout training, it was easy and natural for her to calm me down and make me feel comfortable. McKenzie always cared about others and every shift made sure to ask how others and I were doing. During three days of training, I learned everything I needed to know to run food to customers and keep the kitchen line running smoothly. On my first day, I was given an apron to wear since I was a hostess before and did not have one. She told me food runners needed an apron in order to hold things like paper and pen, our clock-in card, and your phone and keys if you wanted. Which I thought was cool since I had to keep my phone in a cubby in the host stand and wasn’t allowed to ever use it. She also explained how food runners sometimes take drink orders if it’s busy and a server needs us to. I even learned that we sometimes deal with to-go orders including, taking orders and putting them into the computer for the kitchen to see. Next, McKenzie showed me around the kitchen; introducing me to the cooks and dishwashers. After meeting the kitchen staff, I was shown where everything was so that I wouldnt have to ask too many questions when I began working in the position by myself. She showed me what everything was on the salad bar and where to find the fresh batches of everything, for when I needed to restock. Next, she showed me all the supplies that’s on the kitchen line and where all the plates and baskets were that we put food on. Throughout the whole training process I didn’t have very many questions, I just made sure to listen to everything she said and pay close attention. While learning everything I needed to know, I became stressed out and worried that I wouldnt be able to remember everything and that Id fail at food running. I expressed my feelings to McKenzie and she told me, â€Å"You’ll be fine! You’ll quickly catch on, don’t worry.† She also made sure to help me understand that it was only the first day of training and that I could and should take my time learning. I tend to tell myself that I wont be good at something when i first start learning. I like to doubt myself, but she helped me realiz e that everyone is bad at something until they learn how. During my second and third day of training, McKenzie wanted to focus on how to take the food from the window, where the cooks place the dishes, and put any sides or sauces on them before taking them out to customers. She also wanted to teach me how to take out multiple plates at a time. She had me watch her add sides to a few plates, and then had me try it myself. Surprising to me, I did a pretty good job and was fast at it too. Next, I watched her take out plates to one table, following close behind and watching her every move. I listened to how she spoke to the customers and made sure to try and copy how she did everything. She walked up to the table saying, â€Å"Hi you guys, I have a turkey club with not tomato and tater tots.† She talked to them with a kind and energetic voice, and was patient while waiting for each person to claim their plate before setting it in front of them and calling out the next one. She made sure to ask them if they needed anything else before wa lking me back to the kitchen and asking if I had any questions. I told her no and so now it was my turn to take plates out on my own. I tried to do exactly what she did and was successful the first few times. For the fourth time. McKenzie told me to bring out three plates at once, which was not the easy two plates I had been doing. I was very skeptical at first, thinking I wasnt going to be able to hold three plates with two hands. But, she showed me how to place one plate on my forearm and then hold the other two plates with your hands. So I tried balancing the plate on my arm, with her help of placing it. It felt wobbly, but I still went for it. With her standing behind me, I stared at the plate while trying to walk very carefully so I didnt drop it. All of a sudden, I see the plate starts to tilt and as if it was in slow motion, it fell while taking the other plate in that hand with it. I was automatically so discouraged and said â€Å"Shit!†, under my breath. I was really angry at myself because I truly thought I could do it so I was disappointed in myself. Right away, McKenzie helped me pick everything up and told me it was okay and not to feel bad because it happens to everyone. We walked back into the kitchen and I began to tear up since I was so frustrated that I made such a big mistake, in my eyes. She told me â€Å"Everyone does it every once in a while, it’s not that big of a deal.† To fix my mistake, she taught me how to re-order the meals that I dropped on a rush, so that the customers could get their food at a reasonable time. After my last day of training, it was now time for me to go to work as a food runner by myself. I was really nervous to work with people who I wasnt close to. But, I quickly realized how nice everyone was and how comfortable they all made me feel. On my first day, I learned a lot more since I was working by myself and made some mistakes but learned from them. I personally think being thrown into the job by yourself is when you learn the most because you’re doing everything alone and have to ask questions yourself if you don’t know or forget something. It may be nerve racking, and it definitely was for me, but its a great learning experience because practice makes perfect. I’m glad that a friend of mine was the person to train me to be a food runner. I’m grateful for McKenzie and all she had to tell me. I wouldn’t be the food runner I have become without her help from the start. McKenzie was so sweet and patient with me and was such a great trainer. She made me realize that everyone is bad at everything until they take the time to learn it. She also reminded to not to be so hard on myself and to remember it’s okay to make mistakes. I still use her advice to prepare the sides when you aren’t doing anything in order to stay ahead. Now, I would brag that Im a pretty good food runner and enjoy my job a lot. All thanks to patience and McKenzie.

Border Essay Example | Topics and Well Written Essays - 500 words

Border - Essay Example In addition, the rise in drug trafficking around the globe also necessitated the institution of heightened security checks in airports. The immigration station is responsible for checking each passenger’s documentation to ascertain the validity. Unlike US citizens, international citizens undergo more stringent security checks. US legislations mandate their compliance to US policies pertaining to immigration documentation, luggage policies, and invasive security checks. Firstly, each immigrant passenger must have a valid international visa and passport, which provides details about their travel history. Logging passengers’ documentation into the airport system provides a reference point for authorities in the event of a crisis. For example, law enforcement units obtain search warrants to access travel logs from airports when examining evidence of an alleged criminal’s history. In addition, the immigration personnel at the airport examine immigrants’ documen tation to confirm that they have received all the stipulated immunizations. Secondly, the luggage policies are in place to ensure no contraband materials make their way into the country; for example, drugs. Finally, the invasive security checks such as full-body scans and physical searches are in place to ensure passengers are not in possession of any weapons. Currently, there are high-tech equipment that search for any explosives on a passenger and on their luggage. The security systems are continuously upgraded to ensure airports authority keep up with advanced types of security breaches. My first visit to the J.F.K International airport was a couple of years back on a family vacation. At the time, I was unaware of the purpose of security checks. In retrospect, I remember being extremely fascinated by having to walk through the full-body scan machines because of the sounds they made. Recently, I visited some friends who live in Manhattan for a month. My parents simply dropped me off

Continuity Irish Republican Army (CIRA) Essay Example | Topics and Well Written Essays - 2750 words

Continuity Irish Republican Army (CIRA) - Essay Example The paper will be presented as a fact-finding document and will present no political bias on the issues that surround the CIRA. It is the intention to inform the public on the CIRA and present a clearer picture of the threat they may pose and who their likely targets may be. To understand the brief history of the CIRA, it is helpful to know the history of the Irish Republican Army (IRA) and its political struggle for Irish nationalism. The IRA was a military organization that grew out of the Irish Volunteers, and was recognized by the Lower House of parliament as the legitimate army of the declared Irish Republic in 1919. The Irish Republic had been established as the result of the Easter Uprising in 1916, which sought to expel British rule. A group of Irish republicans led the revolt and sought to win independence through armed conflict with Britain. Subsequent years of civil strife resulted in the Anglo-Irish Treaty, which was a compromise that established an Irish Free State within the British Empire. The resulting division between the pro-treaty supporters and the republican radicals set the stage for the Irish civil war. After suffering defeat in the civil war, the radical IRA continued to fight for an Irish Republic. They fought against the occupying British army over the next several decades using terrorist and guerrilla tactics. The IRA maintained a lo... Hard line republicans opposed this change and contended it was against the original constitution of the IRA and the Sinn Fein. The members that opposed the change in absenteeism policy split from the PIRA and reformed as the CIRA. This established the CIRA as the more radical splinter group and they proclaimed themselves to be the only legitimate IRA. Though the CIRA has been in existence since 1986, it was relatively inactive until the cease-fire of 1994. The statement by the IRA said, in part, "[...] the IRA have decided that as of midnight, August 31, there will be a complete cessation of military operations. All our units have been instructed accordingly" ("Irish Republican Army"). The CIRA did not agree to abide by the cease-fire and continued its goal of uniting Northern Ireland and Ireland in a socialist republic through armed conflict. This was the beginning of the modern and visible CIRA as it exists today. Group Leadership and Organizational Structure There has been some confusion over the terms Continuity IRA (CIRA) and the Real IRA (RIRA). Both groups have similar political goals and both advocate violence. Neither group has agreed to abide by the cease-fire as agreed to by the PIRA. Both groups consider themselves the sole legitimate IRA. The CIRA split during the 1986 debate over absenteeism, and the RIRA was formed from radical PIRA members who dissented from the cease fire agreement. Though they have some collusion and cooperation, they operate as separate organizations, leadership, and structure. Initially CIRA was led by Chief of Staff Daith O Conaill until his death in 1991. He was a hard line republican who had been active in the IRA for 4 decades. When he died in 1991, it was reported that an unnamed man from

Stop and Frisk Essay Example | Topics and Well Written Essays - 250 words

Stop and Frisk - Essay Example The trial court found him guilty of possession of a weapon by a prohibited possessor and possession of marijuana. The court of appeals reversed the decision claiming the standard required in Terry v. Ohio was not met. â€Å"Terry established that, in an investigatory stop based on reasonably grounded suspicion of criminal activity, the police must be positioned to act instantly if they have reasonable cause to suspect that the persons temporarily detained are armed and dangerous... Citing Terry, the Court further held that a driver, once outside the stopped vehicle, may be patted down for weapons if the officer reasonable concludes that the driver might be armed and dangerous... The Arizona Court of Appeals recognized that... once Officer Trevizo began questioning him on a matter unrelated to the traffic stop, patdown authority ceased to exist, absent reasonable suspicion that Johnson had engaged, or was about to engage, in criminal activity.† (Arizona,

Elie Wiesels Survival in Night Essay -- essays research papers

Night Elie Wiesel writes about his personal experience of the Holocaust in his memoir, Night. He is a Jewish man who is sent to a concentration camp, controlled by an infamous dictator, Hitler. Elie is stripped away everything that belongs to him. All that he has worked for in his life is taken away from him instantly. He is even separated from his mother and sister. On the other side of this he is fortunate to survive and tell his story. He describes the immense cruel treatment that he receives from the Nazis. Even after all of the brutal treatment and atrocities he experiences he does not hate the world and everything in it, along with not becoming a brute. In Night, he informs his reader of many examples on how a myriad of good people turn into brutes. They see horrific actions, therefore, they cannot help by becoming a brute. They experience their innocent family members being burned alive, innocent people dieing from starvation due to a minuscule proportion of food, and innocent people going to take a shower and not coming out because truly, it is a gas chamber and all f...